15 Thank you for your concern example messages

Thank you for your concern can be said in different ways.

Sometimes people will say “Thank you for your concern.” as a polite (or dismissive) way to respond when they have no intention of addressing the concern or discussing it with the person.

This post will focus on how to respond to thank you for your concern when you are grateful that the concern or problem was brought to your attention. Or you are thankful that someone is concerned about you and wants to express your gratitude or appreciation.

Concern can take on different meanings. In business, the concern is most likely a problem or situation that someone would like addressed. In a personal relationship, concern is a way of expressing care for another.

Therefore, thank you for your concern examples will be split into sections for business and personal situations. However, I encourage you to read through all the samples to get ideas for writing your message.

Note: This post contains affiliate links. If you use a link and then make a purchase, I (Heidi) will receive a commission.

How to say thank you for your concern in business

When a problem is brought to you or your company, you can say thank you for your concern. Then you can explain that you will look into the issue or the plan to address the matter.


[Person’s Name],

Thank you for your concern. We will look into the problem with [state the issue soon]. Again, we appreciate you taking the time to bring the situation to our attention.


[Your Name]

[Company Name – if appropriate]

Depending on the circumstances, you may be unable to discuss a resolution. For example, when an employee brings a concern about another coworker to the boss. Or when you did not know what the solution would be yet.

Restating the problem will make your message feel more personal and less like a template email sent in response to any concern. The more information you include in your message, the more likely the reaction from the recipient will be positive. If appropriate, you can also have an apology in your communication.

You can use Grammarly for free to make sure your grammar is perfect.

Thank you for your concern professional phrases

Here are some alternatives for saying thank you for your concern. You can use these phrases as part of a longer reply.

  • Thank you for bringing the situation to our attention.
  • We appreciate you alerting us to the matter.
  • Thank you for making us aware of your concern.
  • We thank you for informing us of the problem.
  • Thank you for notifying management of the issue.
  • Thank you for your feedback.
  • Thank you for letting us know about [problem].

Remember that people want to know that they have been heard. Writing a few sentences will help them to feel acknowledged even if the problem cannot be immediately corrected or changed.

Thank you for your concern example messages for professional situations

Here are some examples of saying thank you for your concern when the concern was brought forth by a customer or employee.

#1 Thank you for letting us know about the leak in the ceiling. We will look into getting it fixed as soon as possible.

#2 Thank you for bringing the situation with the cashier to our attention. We are sorry that Jane didn’t professionally handle the pricing problem. Her supervisor will be informed and remind her to communicate with kindness when problems occur.

#3 Thank you for making me aware of your concerns regarding Bobby’s work performance. While I cannot share the next steps, please know and trust that the situation is being looked into.

This was an example of a boss responding to an employee complaint. If you are a boss, you may also want to check with the human resources department regarding what can be said regarding another employee due to confidentially policies or read this post].

#4 Thank you for alerting me regarding the leaning dead tree. We certainly do not want the tree to fall on the building or any cars in the parking lot. We will have a professional tree removal company evaluate the tree soon.

#5 Thank you for your concern. Getting a shopping cart with a bad wheel makes for a not excellent shopping experience. It’s a bit of a process to get them repaired. Meanwhile, we will have the damaged carts taken out of rotation.

Thank you for the concern - woman with concerned look

Thank you for your concern example messages for personal situations

Here are some examples of saying thank you for your concern when friends or family members showed the concern.


Dear [Person’s Name],

Thank you for your concern. I appreciate you for caring for me and reaching out—[Then a sentence or two about the situation].


[Your Name]

For personal thank you notes, you may want to write a handwritten note that can be mailed or handed to the person. For thank you cards, I recommend Minted (fancy/better paper quality), Redbubble (unique), or Amazon (low-cost boxed sets). Or you can download a free printable PDF thank you card.

You may also want to read:

#1 Thank you for your concern for me. I appreciate you for reaching out. The last few weeks have been difficult while I’ve been recovering from being sick. However, I am finally starting to feel better, and life is returning to normal.

#2 Thank you for checking on me. I know I’ve been quiet and distant recently. The situation with my mom has been weighing on my mind. Would you like to come over for dinner next week? Spending time with you would be comforting, and I can share more about what is happening.

#3 I appreciate your concern for and for always going the extra mile to make sure that I am okay. The workload at the office has been overwhelming lately. I’ve reached out to my boss for help, and I will get caught up with teamwork from others! I appreciate your patience during the last couple of weeks, as I have worked so much overtime.

#4 Thank you so much for your concern when you didn’t see me at church for the past few Sundays. My friend, I want you to know how much it means to me that you cared enough to reach out. I have been sleeping in on Sundays, which is a habit I need to break. I will see you next Sunday morning with my coffee in hand.

#5 Thank you for texting me! I appreciate your concern. You’re right that the meeting didn’t go well at the school. Most people seem to not care about what happens to the playground. I hope we can come together and propose a plan the school will agree with.

#6 Thank you for your concern during this difficult time. Losing Dad has been challenging, and I appreciate having you as a close friend. Your kind words and encouragement mean more to me than I know how to express. Can we get together for dinner soon?

Related: Thank you for your support during this difficult time.

#7 I appreciate your thoughtfulness during this trying time. Thank you for reaching out when you didn’t hear from me for a few weeks. I am grateful for your concern. I am in grief counseling which is helping me. I hope to see you soon.

#8 Thank you for your concern. I’ve had so many extra responsibilities with my husband out of town that I haven’t had much time for socializing or doing fun things. I am doing okay!

#9 I want to express my gratitude to you for reaching out to me last week. I felt loved knowing that you were concerned about me. I am starting to feel better, and I hope I haven’t caused you too much worry. You are the best, and I’m so glad you are in my life.

#10 Thank you for raising your concern regarding my lawn. I know it needs some attention! You are a great neighbor to notice when our habits regarding yard maintenance changed. Unfortunately, the lawn mower isn’t working, and it’s taking a while to get it repaired. Can we borrow your mower this week?

Thank You for Your Concern Summary

Sometimes, a concern will be brought to our attention in business or with a personal relationship.

The templates and examples in this post will help you express your gratitude and appreciation for the concern. Of course, the wording of your messages will vary depending on what you want (or are able) to communicate.

Use the examples as inspiration for the wording of your thank your note or message.

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Heidi has been writing thank you notes for more than 30 years and is the author of A Modern Guide to Writing Thank-You Notes. Her goal is to help people write better thank-you notes by providing tips and examples.